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Self-Mastery… How you facilitate yourself.

Master Facilitator's facilitate their own inner process so that they can better be present with those they're facilitating. They maintain a learning orientation to life, remaining open to new ideas and input. They are committed to their own self-care to maintain the high energy and awareness required of a facilitative leader, and as a model for others.

Self-Mastery Skills Article Index

Be Real. If you're not being real then you're not being yourself and you compromise your integrity.

See the Façade. Clean your own house so that you can see the dust in another's.

Be Here Now. The present moment contains all the resources you need.

Practice Emotional Mastery. Manage your internal world--quickly recover from emotional imbalance.

Care and Feeding of the Master Facilitator. Care and prepare yourself physically, mentally, emotionally, and spiritually to maintain peak performance.

Celebrate. Celebrate successes, challenges, wins and losses, friends, colleagues, children and bosses.

Time Doesn't Get Stuck, Have You? Stay in the flow of time to regenerate your reality every moment.

Why Are You a Facilitator? Knowing your true motivation behind your desire to facilitate will strengthen and clarify your conviction and your effectiveness.

Down But Not Out in DC. Prepare for contingencies, people are depending on you.

Facilitating Creative Genius. Learn to facilitate this genius by encouraging your clients to "Just Make Stuff Up, when they're stuck.

Embrace the Plateau. Positive efforts to improve group functioning don't always yield immediate observable results. 

What Story are you Enacting? How much of your life is directed from the foundation of unexamined mythology?

Presence and Presenting… How you show up

Master Facilitators present themselves confidently, professionally, and authentically. They have a strong presence that gently but firmly commands the attention of others. They are adept at using presentation tools and media and maintain a clear focus on objectives and schedule.

Presence and Presenting Skills Article Index

Make Experiences, Not Speeches. Getting your audience to do something will have far more impact than a lecture.

Be a Catalyst for Clarity. Establish clear, manageable objectives, and deliver them.

Be Your Material. Your "message" is far more than the material you present.

Body Talk. Understand the basics of non-verbal communication.

Operating from Center as a Facilitator. A centered state of being is the facilitator's best ally.

The Joy of Facilitation. Facilitating lightness will often be what's needed to open your groups to their creative nature and to keep them in motion.

Relating… How you facilitate others.

Master Facilitators are expert communicators. They listen deeply, hearing and feeling all that is said and not said, and they respond compassionately for the highest good of all concerned.

Relating Skills Article Index

Pierce the Façade. People seldom tell the whole truth. Make them aware of their misalignments and it will change their lives. 

Be Ignorant. Empower others to solve their own problems and process their own issues.

The Process is Yours, the Product is Theirs. The main task of the facilitator is to help the group increase its effectiveness by improving its process.

Be Empathetic Not Sympathetic. Put yourself in the other's shoes, but don't walk their path for them 

Acknowledge, Support and Validate. Give these gifts to participants and watch them blossom.

Cut Through the Fog! Clarify and reveal assumptions.

Share Your Story. Storytelling is one of the most powerful methods to inform your audience while increasing participation and trust.

Group Awareness, Management, and Exploration (GAME) … How you facilitate a team.

Master Facilitators create and maintain a safe environment to make it easy for the group to achieve its purpose and to facilitate the emergence and use of group synergy. They understand group process, are sensitive to the energy of the group, and are comfortable coaching participants as necessary to create expanded awareness and positive shifts in their performance. Master facilitators are great leaders and great followers.

Group Awareness and Management (GAME) Skills Article Index

Build and Maintain a Process Vessel. Facilitate the development of ground rules and enforce them.

Build Trust. Get the group connected and comfortable with itself.

The Process is Always the Same. Treat "Problems" as Learning Opportunities.

See Your Group's Potential. Understand team evolution and hold a larger vision for your group.

Making of a Metalogue. Sometimes we need to forego the desire to get something done, to make a decision, in order to get below the layers of assumptions that keep individuals disconnected from each other and from their own wisdom and power.

Be a Mirror and a Catalyst. Facilitate Awareness, Responsibility, and Choice (ARC).

Great Leaders/Facilitators Are Great Followers. An effective leader or facilitator knows how to follow others.

We Learn Best by Doing. Real learning is evidenced by your ability to "do" something you couldn't do before. Facilitate learning with "experiences" whenever possible.

Hey Mr. Facilitator, This isn't Working! Challenges toward the facilitator by group members are valid and need to be attended to immediately.

Intervention … How you shift a group

Master Facilitators know how and when to intervene into group process. They are comfortable using a number of tools to keep the process healthy and moving forward without robbing the group of its own power to facilitate its process.

Intervention Skills Article Index

Dealing With Difficult Behaviors. Know how to gracefully deal with the "problem" participant.

Approaches to Dealing With Difficult Behaviors Part I / Part II. Know specific actions you can take to gracefully deal with the "difficult" behaviors.

You Can Facilitate Group Process as a Participant. Can you really improve group effectiveness as a mere follower?

Transformation Through CareFrontation. Compassionate and careful feedback to individuals can lead to powerful personal and group transformation.

Embrace and Resolve Conflict. Conflict is a sign that the group is moving deeper and can be used as a seed for transformation.

Facilitate Effective Decision-Making. Use the decision-making model that fits the need.

Intervene for Your Group's Highest Good. Intervention is an art with many fine points. Learn when, how, and why to effectively correct the course of your group.

How "Deep" Do I Intervene in Group Process? Know the appropriate level to intervene in group process to achieve the desired result.

Recognize and Intervene on "Distorted Thinking" - Part I / Part II. 
Irrational or distorted thinking blocks authentic communication, the source of cooperation, understanding, and effective solutions.

Be a Multi-Dimensional Facilitator. Artful facilitation requires awareness and action at all levels: physical, thinking, emotional, intuitive, energy, spiritual and synergistic.

Break Through Barriers. Groups will get stuck now and then. When this happens, know how to move them in healthy ways.

Logistics… How you facilitate your environment.

Master Facilitators plan and prepare their presentations to best meet the unique needs and purposes of their audience. They assemble and manage the resources necessary to effectively conduct their meetings and perform follow-up activities as necessary to keep their group on track. Master Facilitators weave the thread of continuity between one meeting and the next. 

Logistics Skills Article Index

Guard the Boundaries of Your Process Container. Manage your time and stay on schedule.

Plan for Meeting Success. Know who should attend, what it's for, what it will get you, and what's to be covered.

Make a Clean Contract for Facilitation. Taking the time to clarify who, what, why, and how you're going to work together will bolster your chances of success.

Select the Right Facilitator for the Job. We all benefit by educating our potential clients about what to look for in a facilitator.

Team Facilitation. Partnering with one or more facilitators can make for a more dynamic and exciting environment for your groups. Be aware of its challenges and benefits.

Distinguish "Task Forces" From Regular Meetings. Know the differences between task forces and regular meetings to make the best use of your group's time and energy.

Facilitating with Technology. Know the pros and cons of facilitating with technology.

Manage Group Memory. Maintaining accurate group memory is essential for effective group work.

Attend to the Physical Environment. Design an environment that supports your purpose and process.

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