Master Facilitator Journal

Master Facilitator Journal | Issue #0565, December 18, 2012

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Dear Friends,

While it's easy to talk about the theory of facilitation, I find that archetypal or metaphorical roles are easier to relate to by most of us and they tend to sink into memory a bit easier. This week's article Sustain an Innovative Environment was submitted by Karl H Mettke and offers simple roles a leader can play to maintain a spirit of innovation within an organization.

If you or your colleagues are interested in submitting an article for consideration, please email your ideas. I'd love to hear from you. We hope our work continues to bring inspiration to your world. Thank you for being a part of our growing community and please continue to send your wonderful feedback.


Steve Davis



meeting workshop license

emotional intelligence courseware

The Point

Sustain an innovative Environment
Who can you be to facilitate creativity?

Group Management Skill

It's inspiring to see the free exchange of ideas among employees; no idea is put down, and no one feels intimidated. It takes years to create and sustain this type of organizational environment. This is the burden of leadership, to help sustain the creative and innovative organizational environment.

Creativity is a key part of a leader's many roles. If you want breakthrough thinking, "chaos" and "discontinuity" must be part of the norm. These elements allow the exciting breakthrough and productive changes many organizations lack. To encourage breakthrough thinking among your employees, you must be willing to take on the following roles.


Alchemist. These individuals help employees "get the lead out," and move to "golden" thinking. These facilitators know intuitively that everyone has some hidden piece of creativity waiting to break through.

Dancer. By sparking ideas through brainstorming sessions, these facilitators are unafraid to spin ideas, moving participants gracefully and quickly from one creative moment to the next.

Mad Scientist. These facilitators know that the greatest inventions are often unplanned; like penicillin; and they embrace these creative accidents.

Actor. A brainstorm leader knows everyone is watching him. Therefore, he must make sure that his audience truly believes he can help unleash their creativity.

Environmentalist. These facilitators waste no idea and can find value in the seemingly unimportant or bad ideas.

Law officer. While speeding and chaos are encouraged in brainstorming, the leader must know when to rein in the group.

Butler. While it's common for some leaders to manipulate the thinking in groups, it's counterproductive to creativity. The leader must be the servant to participants and allow them to create solutions.

Add Your Comments


How well do you play each of the roles above? Pick one where you're challenged and work on it this week. Please click on Add Your Comments to share your questions, feedback, or experience. I'd love to hear from you.

This Week's Offer

Emotional Intelligence Courseware

emotional intelligence courseware

Emotional Intelligence

Addressing Emotions
in the Workplace
Teaching License and

Steve Davis &
Neerja Bhatia

Emotional Intelligence refers to the complex mix of social and interpersonal behaviors that incorporate intuition, character, integrity, motivation, communication ability, and relationship skills.

Courseware includes: 62-page Workbook, 53-page Power Point Presentation,
and 7 short video clips


The workbook can be used in your own offering of an emotional intelligence course. It is organized as an integral perspective of Emotional Intelligence structured around the following four aspects:

bullet Self-Awareness
bullet Managing Your Actions and Behaviors
bullet Group Awareness
bullet Managing Group Actions and Behaviors

The common thread that runs through these four aspects is the ‘Resilience Factor’ or the ability to be aware, open, flexible and courageous to manage the actions and behaviors of the self and the group.

Learning Objectives

This workbook is designed to accomplish the following learning objectives.

bullet Empower yourself and others
bullet Learn the art of emotional mastery
bullet Enhance your negotiation power
bullet Manage emotions and communicate effectively in challenging situations
bullet Understand how to expand personal influence
bullet Expand your ability to be creative and innovative


To accomplish the above objectives, the material offers the following activities.

bullet Practice the fundamental skills of emotional intelligence, such as resilience, problem dissolving, interpersonal and intrapersonal relationships, self-awareness, and stress management
bullet Link the EQ assessment with self management and relationship management
bullet Identify areas of emotional intelligence development


As a result of these activities you will be able to…

bullet Recognize subtle emotions before they turn toxic
bullet Acknowledge and address unhealthy emotions
bullet Build clarity to listen with intent and purpose
bullet Shift gears when dealing with preconceived notions
bullet Manage emotions in self and others
bullet Increase Self-Awareness
bullet Address mental blocks to free up time for being effective and creative
bullet Close the thinking, feeling and doing gap to achieve results

Click here to view the first chapter of the workbook for free.

Power point Presentation

53-page Power Point Presentation that you can tailor for use in your own Emotional Intelligence or related course.

Bonus: Useful Video Clips

Includes several short video clips, some humorous and some serious, that help to illustrate various aspects and examples of emotional intelligence.

  • Introduction to Emotional Intelligence by Daniel Goleman
  • Examples of poor and effective emotional intelligence clips and lecture
  • Examples of emotional intelligence exemplified by President Obama
  • Example showing emotionally unintelligent/intelligent communication
  • Discussion on selection of leadership based on emotional intelligence
  • Humorous example of emotional intelligence and lack thereof from
    TV episode The Office scenes
  • Humorous Seinfeld clip illustrating emotionally intelligent self-awareness

Click below to purchase the Emotional Intelligence Workbook, PPT Presentation, Bonuses, and License to use in your own courses for only $99

About the satisfaction guarantee

If, for any reason, you are not satisfied with this product, simply email us with a request to refund/credit your credit card in the full amount and we will do so immediately. It's our policy to do this and we honor this in every single case.

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