Master Facilitator Journal


Master Facilitator Journal | Issue #0412, October 6, 2009

Dear Friends,
RSS Subscribe

I gave a seminar some time ago on coaching and communication skills when the subject of emotional expression as a professional came up. This group of women who work with parents of children with special needs, are often touched emotionally by their client's stories. They questioned the appropriateness of expressing their feelings in the work setting. We explore this phenomenon in this week's article, " What Are We to do With Our Feelings?" We look forward to hearing your feedback and perspectives on this.


Motivational Speakers: How Charismatic Delivery Can Short Change Your Audience". Join this experiential teleseminar on Thursday, October 14, 10:00am Pacific Time. In this concise, 90-minute module you'll have the opportunity to practice the 3 keys to empowering your audience with less effort as a speaker. You'll also get to experience our fully interactive teleconference bridge courtesy of MaestroConference, a new technology that allows you to engage me and other participants as if we're in a live workshop.
See details after the article.

This concise, one-hour module will offer you the opportunity to practice and learn the pitfalls and procedures for effectively setting up and facilitating one yourself. See full details after the article below.

Journey of Facilitation and Collaboration Workshop.
We'll be breaking the ice (literally) on our next Journey of Facilitation and Collaboration Workshop the week of January 11th in Madison Wisconsin...check out this opportunity to learn an Integrally Informed Approach to Facilitation and Leadership. Click here for details and registration. We find that a sufficiently large huddle at this workshop helps keep us all warm at this time of year in Madison!

I'm now a serious LinkedIn Networker!
I'm finally jumping on the bandwagon and diving into the social networking craze. I'm beginning to see the value in it, focusing primarily on LinkedIn for business purposes. If you are a serious open networker and would like to connect, please click here to join my network. Also, if you feel so inclined to leave a recommendation based on my work with this ezine and/or FacilitatorU, I would very much appreciate that!

Blessings,

Steve
Founder, FacilitatorU.com

Advertisements
motivational speakers
The Point


What Are We to do With Our Feelings?
An alternative to keeping your feelings out of the workplace


Group Process Skill


I was giving a seminar on coaching and communication skills when the subject of emotional expression as a professional came up. This group of women who work with parents of children with special needs, are often touched emotionally by their client's stories. They questioned the appropriateness of expressing their feelings in the work setting.

I thought this was a very interesting point that deserved some attention. How often have you been touched emotionally leading a group and wondered what to do with that emotion? On the flip side, how many of you have been provoked emotionally and wondered what to do with that? Is expressing emotion in the workplace "unprofessional?" Is expressing emotion in work situations a problem to overcome, as many women in this group asserted? Let's have a look at these questions.



Application


Swamped or Just Feeling? Before we go much further into this emotional territory, I feel it's important to draw a distinction or two. First off, if we encounter an event that triggers a flood of past emotions that we haven't fully expressed, we can become incapacitated. So we must ask, does this feeling seem appropriate in content and intensity to the current situation or, is this bringing on a flood of emotions from the past? Of course, in a highly emotional state, the answer to this question may be difficult to determine but if you're present with your body, you're likely to have a good idea.

As professionals, we certainly want to avoid being swamped by our emotions, but this doesn't mean that we want to avoid feeling! Avoiding or burying our feelings over time leads to the likelihood of being swamped when the appropriate trigger comes along. So we always want to acknowledge our feelings and give ourselves the opportunity to express them appropriately. But there it is again. What the heck is appropriate when it comes to expressing our feelings in a work situation? The best answer to this type of question, and the most honest is, "It all depends."

Good vs. Bad Emotion. "Appropriate" expression of emotion is defined by our culture. Within each national culture, we have work and community subcultures that vary widely in this regard. Within most groups in the United States, expression of passion, inspiration, and excitement is a good thing. These are considered "good" and acceptable emotions. They're OK to express, even required if you're an entertainer or performer of some kind. However they may be frowned upon if you work in the defense industry, or other arenas where being too positive or too happy is unacceptable.

There are few public groups where "bad" feelings are welcome. Feelings such as sadness, depression, or fear aren't pretty. And we all know this. It's a common event to hear people apologizing when they're in tears, as if this is a sin of some kind. In fact, I believe it was the eleventh commandment that was severed from Moses clay tablets, one of which he dropped on his way down the mountain after having that stern talk with the man upstairs. It read, "Thou shalt not cry in public."

In most cultures, crying in public is just not OK. It's not professional, it's not pretty, and it plain just doesn't feel good.

Who's problem is it really?
I believe that we apologize for our tears not only because we've been taught that it's inappropriate, but at some level, we know it's uncomfortable to others. By "others," I mean those with unresolved emotional issues who are afraid to express them. Our current outpouring of emotion sparks their fear of feeling something from the past. Like we said earlier, if we all simply feel our responses to the situations that present themselves, our feelings can come and go in harmony with the occasion and we carry on, much lighter as a result.

Can you be authentic without emotion? If you're been reading my work for any time at all, you know that I'm a big fan of authenticity as a group leader. But what does it mean to be "authentic?" Does it simply mean to be honest in what we think? We can share our authentic thoughts, but how often have you been impacted by a thought alone? I'll guarantee you that the thought was either delivered with great emotion or sparked an emotional chord within you in order to have made an impact that lives to this day.

How do you feel about the emotional expression of others? Personally, when someone is authentically moved emotionally, whether they're a leader or a follower, and they express themselves with from this natural place, I receive what this as a gift. It takes courage in our society to express yourself in this way. And in a society often sterilized of all but the most superficial feelings, this is a welcome gift indeed. If this is true, then why hold back? If you're moved, be moved. Expressing yourself disconnected from the energy of feeling is expressing less than you have to share. Why not give all you have to give? Doing so is a gift not only to others, but to yourself as well.


Action


What are your beliefs around emotional expression as a professional? I'd love to hear your views on this. Just reply to this email and share your story, challenge, or perspective on this.
Here's another resource you may be interested in: Understanding Emotion at Work

It explores beyond the surface of work to the rich emotional life bubbling underneath, showing what employees and managers constantly deal with but are often ill-equipped to do so.


This Week's Offer

motivational speakersExperiential Module Course
From Charismatic to Catalytic

Motivational Speakers: Charismatic Delivery Can
Short Change Your Audience

At times the strengths of dynamic, high energy presenters can get in
the way of their group’s progress. Most audiences we address as
leaders have been conditioned to sit and listen to the teacher, leader,
or speaker in front of the room and view her as the expert or authority.
But this may not always serve the growth of your participants.

In this module, you'll learn 3 skills that you can use without surrendering your strengths as a presenter to empower your audience. I’ll also do my best to model being a listener as much as a speaker during this call, so
that you are engaged and participating as much as I am.

What do you get? Here's what comes with the cost of this module:

- Active participation in the course above.
- Viewgraphs used during the presentation.
- An MP3 recording of the call.

Format. This course is conducted over a telephone bridge line and webinar platform. The webinar connection is optional as view graphs will be provided prior to the call that can be printed as a backup option.

When? This is a pre-recorded audio class that you can access and listen to at your leisure.

Cost. The cost of the above course is $29. If you are a FaciliatorU member, the cost is $19. If you are a member, contact us for the coupon code if you haven't already received it.

Click below to register and full details for class access will arrive in your inbox.

 

FacilitatorU.com Membership Option

Become a FacilitatorU.com member and register for this teleclass at a discount in addition to a host of other items and benefits. An exceptional value. Click here for details.


About the satisfaction guarantee

If, for any reason, you are not satisfied with this package, simply email us with a request to refund/credit your credit card in the full amount and we will do so immediately. This policy completely removes the buying risk for you and keeps our customer-satisfaction rates extremely high.

©2001-2013. Powered by FacilitatorU.com, Madison, WI.. All Rights Reserved.