Master Facilitator Journal

Master Facilitator Journal | Issue #0407, September 1, 2009

Dear Friends,
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The deeper we delve into any subject, the more complex and intricate it can become. I think it's common to think that to become an advanced practitioner of facilitation, or any art for that matter, that we need to move in the direction of increasing complexity. While a deeper and/or broader scope of knowledge and experience is the mark of a master, there is another telltale sign that I believe is often overlooked in the realm of mastery. This week's article The Courage to Master, explores how mastery requires the courage to take a stand for the obvious in a way that comes from an in-depth understanding of the basics.

Facilitating at a Distance coming September 28th: Essentials of Teleclass & Virtual Meeting Facilitation. This class is for those of you wanting to offer a teleclass but don't feel you have all the skills and knowledge you need to do so, or for managers working with distributed teams that require you to facilitate virtual meetings. See details at the end of this issue.

Virtual Small Groups. My friends at Maestro Conference are at long last coming out of their beta testing and going live today, August 25th! For the next week, in celebration of this event, they are offering significantly discounted prices on their monthly feeds. This technology easily allows breakout groups in teleconferences. The ability to have a very clean, clear audio connection though the use of the telephone, and then be able to easily separate people into subgroups of virtually any size, fills what was one of the key deficits of meeting virtually. The potential of this technology to increase productivity, collaboration, teamwork, and problem solving in an increasingly virtual world is incredible. If you'd like to test drive this system for 30-days, go here for a free trial.

Birthday Special.
I'm extending my Birthday Special, offering you and your friends the gift of a discounted FacilitatorU Lifetime Membership. Go here to view the features of this offer and enter the coupon code "holiday" to receive your discount.



The Point

The Courage to Master
Continue to deepen your understanding of the basics as you advance as a leader.

Group Dynamics Skill

The deeper we delve into any subject, the more complex and intricate it can become.
I think it's common to think that to become an advanced practitioner of facilitation, or any art for that matter, that we need to move in the direction of increasing complexity. While a deeper and/or broader scope of knowledge and experience is the mark of a master, there is another telltale sign that I believe is often overlooked in the realm of mastery.

As we advance in our field, it's easy to give less regard to the basics. Yet no matter how complex our activities are, the basics always form the foundation upon which everything else rests. The highest buildings take advantage of the latest in engineering and materials sciences, yet they must rest on the deepest and and most stable foundations. The higher they rise, the deeper these foundations must go. Similarly, as we grow as facilitators, our success depends on a firm commitment to the foundations of our most complex skills.

I've often been struck when listening to celebrated experts in various fields. What usually seems to set them apart for me is their way of fully embracing and articulating the obvious. They are easy to understand. Their their language is simple and clear and resonates with a deep understanding of the foundations of their field.

In the past few facilitation workshops I've delivered, I've noticed a pattern amongst the facilitator participants, many of whom were intermediate and advanced practitioners. Some of the most basic skills were consistently overlooked. For example, many times small groups would move forward on an activity we assigned them without fully understanding what they were expected to do. Or, they would move forward in a given direction, not really happy with how it was going, but not checking in to consider changing their approach. Under the pressure to just get something done, anything done, even experienced facilitators sometimes forget the basics.


Getting rescued from the clouds.
So what can we do about this amnesia of the basics? The following three tips are intended to help you stay grounded in the basics whether you are leading or participating in a group.

Be willing to ask "dumb" questions (these are often the most important). When working as a leader or member of a group, we've all experienced the feeling that we don't understand what's going on. Either we aren't tracking with the discussion 100% of the time and missed something that was said, or everyone in the group isn't on the same page. Actually, no one ever tracks with a group all of the time and seldom is a group in complete understanding of itself. Yet, when we feel we don't understand, most of us have the impression that we're the only ones feeling this way. We've been conditioned to keep our mouths shut and not to interrupt. Your willingness to voice your discomfort and confusion in the group will be a welcome gift most of the time.

Have the courage to stop the process. Even when employing the most wonderful group process, if it's not working for a particular group at a particular time then a change is advised. Usually, just stopping the process to check in will make it clear what's in the way or if a new process needs to be applied. Sometimes however, it's hard to stop a group when everyone seems to be "going along" and in action. We seem to be addicted to action, no matter where it's leading us. Often all it takes is one bold soul to ask the question, "How is this working for you?" to jar people into reality.

Always start at square one, with the basics of who, what, and how. No matter how advanced we are as facilitators and as a group, there are simple foundational questions that must be answered if we are to progress together. These are: "What are we doing?" (what's our goal here today); "How are we going to do it?" (what process will we use?); and "Who will do what?" (who will facilitate, scribe, keep time, share expertise, etc.) If any of these questions ever become unclear, you will be wise to ask about them. And this is true whether you're leading the group or not.

Most important thing to remember most of all is to never think that you are beyond the basics. As soon as you do, you're liable to fall. What are your ideas on this subject? I'd love to hear them.


How will you recommit to the basics this week? Please share your thoughts and experiences with me by replying to this email.

This Week's Offer

Facilitating at a Distance Teleclass...
The Essentials of Teleclass & Virtual Meeting Facilitation

Virtual Meetings

Have you considered offering a teleclass as a more efficient way to deliver training, enhance group learning and generate more income for your business? Or, are you working with a distributed team that requires you to design and facilitate virtual meetings?

When done right, Teleclasses and Virtual Meetings (T/VM) are very effective and inexpensive ways to train, collaborate, and problem-solve. But if they aren't effectively facilitated, T/VM's can be a boring waste of time!

Remove the fear and uncertainty of teleclass/virtual meeting design and facilitation with this 5-day teleclass series: Leading at a Distance: The Essentials of Teleclass & Virtual Meeting Facilitation, led by Steve Davis, Founder of,
September 28th-October 2nd, 2009, 10:00 AM Pacific, 1:00 PM Eastern (NY Time),
60 minutes each day.

This class covers all the elements of T/VM facilitation using a simple, well-organized, and proven approach. This course, that you can take from the comfort of your own home or office, is for facilitators, trainers, coaches, who want to design relevant, engaging, experiential workshops for groups using a simple, proven formula that's easy to apply to any workshop topic.

Learn how to design and run a T/VM that will maximize the use of your group's time and energy.

By the end of the 5 days, you will:

  • Have learned the key skills needed to effectively facilitate a Teleclass/Virtual Meeting.Know how to balance interactivity with meeting purpose.  Become familiar with the 10 modes of delivering learning and information in a virtual environment.Know mistakes to avoid when facilitating your T/VM.Learn the 7 Keys to the Inner Game of T/VM Facilitation.
  • And much more...

Click here for full details and registration
. Membership Option

Become a Premium member and register for this teleclass at half price in addition to a host of other items and benefits. An exceptional value. Click here for details.

About the satisfaction guarantee

If, for any reason, you are not satisfied with this package, simply email us with a request to refund/credit your credit card in the full amount and we will do so immediately. This policy completely removes the buying risk for you and keeps our customer-satisfaction rates extremely high.

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