Master Facilitator Journal


Master Facilitator Journal | Issue #0345, June 05, 2008
Dear Friends,
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This issue explores giving supportive feedback to enliven, empower and lead your groups to higher levels of functioning and increased ability to self-facilitate. It discusses using acknowledgment to incite behaviors that support group effectiveness, praising behaviors such as risk-taking, being real, deep sharing of truth and supporting other group members

For those of you looking to bring a new uplifting perspective to Emotional Intelligence for your clients please see this week's special offer below for the EI workbook and the Facilitators Powerpoint presentation.

If you or your colleagues are interested in submitting an article for consideration, please email your ideas. We would love to hear from you.

Have a safe and joyous weekend! We will see next week.

Blessings,

Neerja
Site Manager, FacilitatorU.com

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The Point

Acknowledge, Support and Validate
Give these gifts to participants and watch them blossom


Intervention Skill


Our culture is obsessed with the negative. Strangely, it seems that put downs and negative thinking are considered "realistic" in our culture, while support, praise, and encouragement are often considered insincere or manipulative. What an insane world we live in! Maybe we revel in the mistakes of others to save us from aspiring any higher ourselves or from taking responsibility for our own shortcomings.

As a facilitator, one of your major roles is to introduce alternative programming to your small group culture. This entails support, praise, and encouragement. Almost everyone is hungry for this supportive energy and blossom when they receive it. 


bullet Seek opportunities to deliver supportive feedback to enliven and empower your group, as long as it is sincere. You obviously wouldn't want to acknowledge counterproductive behaviors.

bullet Use acknowledgment to incite behaviors that support group effectiveness, praising behaviors such as risk-taking, being real, deep sharing of truth, supporting other group members, etc. This will lead the group to higher levels of functioning and increased ability to self-facilitate.



Application


Here are some examples of supportive statements a facilitator might use with participants:

bullet "Thanks very much for sharing that Sue. It took a lot of courage for you to do that."

bullet "Joe, I love the way you just gracefully brought the group back on task. That just goes to show that we all have the power to facilitate this group. Thanks for modeling that for others."

bullet "Very well put Sally, I couldn't have said it better myself."

bullet "I just want to acknowledge all of you for your willingness to do this work (to improve your group process). I know it's not easy and it's a rare group of individuals that are up to the task. Well done!"

bullet "Bill, thanks for taking notes today, I really appreciate it."

bullet "Jill, thanks for showing us an example of enlightened leadership. You're a fine example of a facilitative leader."


Action


Try the above exercise by practising giving praise, acknowledgement and support to three different people, whether they need it or not. Please email us and let us know what happened. we would love to hear about it!



This Week's Offer

Before Steve Davis left for the 6 month retreat, we had started to design a workbook on Emotional Intelligence. Steve provided his valuable input for the layout and structure as the master designer. Even though the last few weeks were extremely busy, Steve gave his guidance, and our EI workbook is now ready to be launched along with a Powerpoint presentation. For those of you looking to bring a new uplifting perspective to Emotional Intelligence for your clients please see this week's special offer below for the EI workbook and the Facilitators Powerpoint presentation.

fadeline

FaciliatorU Emotional Intelligence Courseware
The materials are structured around four quadrants that cover the following aspects of emotional intelligence:
bullet I-Awareness or Self-Awareness
bullet Managing Actions and Behaviors of Self
bullet We-Awareness or group awareness
bullet Managing Actions and Behaviors of the Group


The common thread that runs through these four aspects is the ‘Resilience Factor’ or the ability to be aware, open, flexible and courageous to manage the actions and behaviors of the self and the group.

This course is designed to accomplish the following learning objectives.
bullet Empower yourself and others
bullet Learn the art of emotional mastery
bullet Enhance your negotiation power
bullet Manage emotions and communicate effectively in challenging situations
bullet Understand how to expand personal influence
bullet Expand your ability to be creative and innovative


Click here to preview the first chapter of the course


Click here to purchase and for more details


 

 
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