Master Facilitator Journal | Issue #0295, March 27, 2007 ....

Dear friends,

This issue is about process. Now of course, that's what facilitation is all about anyway. Right? It's about creating and maintaining healthy group process. But today, I'm talking about your process, or more accurately, you as process, and how this impacts your effectiveness as a facilitator. As always, I'd love to hear from you. So please email me your stories, comments, suggestions, and ideas.  

Have a great week!

Steve Davis
Publisher and Founder of


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The Point

You are a Process. Honor it.
At times it's useful to let our inner being do the "work."

Self-Facilitation Skill

Effective facilitators spend a lot of time preparing material and frameworks for setting up and running effective group processes. We put resources together relevant to the focus of our group, and we may even try to anticipate some of the problems, concerns, and challenges that might present themselves so that we'll have "ammunition" or "responses" to some of our anticipated challenges. How do I know this? Well, because I find myself doing it all the time! And I'm not saying there's anything wrong with it. But, here's another perspective.

We encourage our clients to "trust in the process" that we facilitate in their behalf. What about our own internal process as the catalyst of group process? What if we were to trust completely in the richness of the moment to moment experience? What if every challenge or problem came pre-packaged with its own solution or right action? What if our awareness of this solution or right action were only apparent when we empty our minds of what we think we know? What if you were to serve as a reflector for your group, an empty conduit through which group energy is marshaled and focused? What if this required you to forget and surrender everything you've ever known? What are the answers to these questions? Ahhh, nice try. But sorry. No answers. I'm merely a mirror!



Now if I'm to be real with you. I must sit down here and write this example with nothing in particular in mind. I'll simply sit here, in front of my monitor, with the intention of providing you with a juicy and relevant example to the aforementioned point. I will sit here now without expectation, with only a clear intention, and a willingness to trust my creative process. And from this place I write:

Imagine yourself in a room full of clients who have entrusted you with the management of a process by which they will take the next major step as a business organization. A step on which possibly the future of their company rests. A step with huge potential risks and payoffs. You are being paid very well for this. A lot is expected of you. You are serving as the catalyst for a new tomorrow for this group of humble compatriots.

The group is stuck. Their hopes are dimming. They doubt their abilities, their future, and at a time like this, so do you. But you know that the work to be done is not yours. If you chose to make it yours, it wouldn't be theirs and the sustainability of their dream would be in question. You challenge them to hold their vision clearly, to trust that it will show them the next step, that the struggle they're up against is the birthing pain of their vision. You challenge them. You are silent. And while fully present, you wait...



What could you do this week to more fully trust your process as a facilitator or as a human being? I'd love to hear what you have to say about this. Just reply to this email.

Reader Survey

Presence : An Exploration of Profound Change in People, Organizations, and Society, by Peter M. Senge, C. Otto Scharmer, Joseph Jaworski, Betty Sue Flowers

Presence can be read as a both a guide and a challenge to leaders in business, education, and government to transform their institutions into powerful agents of change in a world increasingly out of balance. Since business is the most powerful institution in the world today, the authors argue, it must play a key role in solving global societal problems. Yet so many institutions seem to run people rather than the other way around. In this illuminating book, the authors seek to understand why people don't change systems and institutions even when they pose a threat to society, and examine why institutional change is so difficult to attain.

This is not a typical business book. Mainly theoretical, it does not offer specific tips that organizational managers or directors can apply immediately; rather, it offers powerful tools and ideas for changing the mindset of leaders and unlocking the latent potential to "develop awareness commensurate with our impact, wisdom in balance with our power." --Shawn Carkone


Note to Publishers
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In the Spotlight

5-day Teleclass
for new facilitators and change agents.

Skills and attitudes for the new facilitator or group member who wants to get their group into serious motion.

25 Actions You Can Take to Empower Any Group

This class will meet for five consecutive weekdays April 16-20, 2007 to cover 25+ facilitative actions you can take to empower and move groups forward. This course is for beginning facilitators or group members that simply want to know more about facilitation so that they can make the groups they are a part of more effective.

How the 5-Day Format/Training works...
1. You dial into your class every day for 5 days (Mon-Fri) for a 60-minute focused training segment using a conferencing bridge.
2. You work a 25-point checklist during the 5 days (about an hour a day of study and field work) which you complete by Friday afternoon, or sooner if you wish.
3. During the week, you may access the instructor via email for help or situational questions.

5-Day Random Acts of Facilitation Training Agenda...
Here's what you'll be learning and doing during the 5-Day course...

Introduction to the Facilitation and Self Facilitation Skills.

1. Create the Ambience.
2. Share the Dream.
3. Get Facilitation
4. Juggling.
5. Me First.

Relating with compassion and understanding.

6. Be Ignorant.
7. Make Smiles Happen.
8. Hold 'em High.
9. Acknowledge the Elephant.
10. Turn on Your Crap-Detector.

Group Dynamics and Facilitation

11. Build the Container.
12. Build trust.
13. Mine the Unexpected.
14. Evolve Your Team.
15. Honor the Process.
16. Facilitate Full Participation

Organizing and Presenting yourself confidently, professionally, and authentically. 

17. Prepare for Success.
18. Get Real.
19. Make Experiences, Not Speeches
20. Watch the Body Talk.
21. Be your message

Intervening to shift group energy

22. Tame the Tormentors.
23. CareFront.
24. Use the Struggle.
25. Break through barriers.
26. Facilitate from Within.
27. Embrace Facilitation as a Master's Path

Benefits to you of participating from the 5-Day Random Acts of Facilitation Training...
1. Get a great introduction to the concept and practice of facilitation skills if you are contemplating becoming a facilitator, team leader, board member, manager, mediator, etc.
2. Never waste another minute in an ineffective meeting again.
3. Learn how to challenge and empower every group you come in contact with.
4. Learn skills to help groups make quantum leaps in their effectiveness.
5. Be a catalyst for positive change in your community.

Also included with your training...
In addition to the 5-Day training described above, you also receive:
1. Access to the participant-only website (lots of resources, forms, etc.).
2. Access to the RealAudio version of the 5-Day training.
3. F$ree copy of the Portable Article Bank ($29 value).

Pricing and Dates...
The full cost of training/access is only $89, which includes a free copy of the Portable Article Bank ($29 value). Everything you read about above is included. And, we offer a 100%-satisfaction-guaranteed guarantee. Class meets at 1:00-2:00pm EST daily, April 16-20, 2007.

Please click here and you'll be taken to the teleclass registration page. Register there and you'll see your discount computed and applied as you check out. Immediately upon completion of your registration, you will receive an email with instructions to access the course and free article bank. This course is limited to 20 individuals, first come, first served.

About the satisfaction guarantee
If, for any reason, you are not satisfied with this package, simply email us with a request to refund/credit your credit card in the full amount and we will do so immediately. It's our policy to do this and we honor this in every single case.

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