Facilitator Journal | Issue #0289, February 13, 2007 ....
How excited would you be about sitting down to dinner when every night
you sat down to the same dish of luke warm green peas? Doesn't sound
all that appealing does it. Sadly, many teachers, trainers, and meeting
leaders, particularly in virtual environments, rely on this approach
day in and day out. They serve up green peas and expect us to be excited
about them. Obviously, I'm using green peas as a metaphor here. For
me, they represent the same, worn out way of doing things, of presenting
things. In this week's article, Delivery Diversity, we briefly
modes of delivery that are all suited to not only live environments,
but to the virtual as well.
Publisher and Founder of FacilitatorU.com
Click here for details
here for details
multiple modes of delivery in your training and meeting events.
How excited would you be about sitting down to dinner when every night you
sat down to the same dish of luke warm green peas? Doesn't sound all that
appealing does it. If you were the chef, would you expect people to be very interested in even showing up for your meals, much less being enthusiastic about them?
Sadly, many teachers, trainers, and meeting leaders, particularly in virtual
environments, rely on this approach day in and day out. They serve up green
peas and expect us to be excited about them. What do I mean by green peas
you ask? Obviously, I'm using green peas as a metaphor here. For me, they
represent the same, worn out way of doing things, of presenting things.
For example, most teleclass and virtual meeting leaders, in my experience,
rely almost exclusively on the lecture mode to relate information and learning.
This is the easiest way for the presenter to deliver information. It takes
little, if any facilitation skill, and it's the way we were all "taught"
in the twelve or more years of schooling we all endured.
As more of us shift to virtual modes of training, presenting, and leading,
the lecture mode is even easier to fall into. In fact, in an auditory only
environment, it's tempting for us to believe that there are few alternatives
for us to rely upon.
use these other modes? There are several reasons. First, non-lecture modes
are a whole lot more fun for both you and your participants; they tend to
actively involve people more than lecturing; they can help participants
remember and integrate what is being delivered; and they help you appeal
to diverse learning styles in the group.
In my journey to use the virtual environment to deliver training and modeling
of group facilitation skills, I've discovered and experimented with at least
9 other modes of delivery besides lecture that I summarize in the next section.
Even though we are typically confined to the auditory and/or visual channel
in virtual groups, there are still at least 10 different delivery modes
available to us that we can draw on to enrich the experience for everyone.
Here is a brief description of each of these modes.
one-way information delivery.
- Use to
orient and stimulate.
to or draw a graphic, picture, or mind map.
- Draw a
write on a subject or experience.
- Get up
and move or pose in a way that represents
visualization or meditation.
- Tell a
story to illustrate or reinforce a point.
- Tell a
story to inspire or orient around a perspective.
- Have participant
share their stories around the topic.
- Have participants
make up a story around an issue or desired outcome.
you and participant to illustrate an activity.
you and participant to demonstrate a skill.
participants to practice a skill.
an exercise to clarify experience.
- To share
individual experience on a topic.
- To pole
interest or experience in something, i.e., "How many of you
is not something we can make happen, but we can be sensitive to when
its trying to occur and allow it to unfold between participants
for new insights and discoveries.
participants identify and release assumptions deepens dialogue.
7. M e
t a p h o r
- What does
this image say to you with regard to
- If this
picture could speak, what would it say?
- What image
comes to mind when
- If the
image could speak, what would it say?
- To brainstorm
- To develop
- To fine
- To expand
- To maintain
- To facilitate
communication among participants to deepen, expand, and build knowledge
- To enhance
relationships and connection among participants.
interview with expert, customer, or other stakeholder.
- Live or
recorded panel of experts.
are addressed in more detail in our workbook offered in the Resource section
below. We look forward to hearing additional approaches you've found useful
in delivering teleclasses and virtual meetings.
these modes would be a stretch for you to apply in your groups? Which
one are you willing to experiment with this week? What ideas have I left
off the list? Iím interested in hearing your ideas around these delivery
modes. Just reply to this email to send me your comments.
you like to republish this or other articles from the journal? You are f$ree
to do so providing you follow these guidelines.
by recommendation only when you find our material of use! If you enjoyed
this issue, we'd love it if you'd spread the word. Click
here to use our interactive form to tell your friends about MFJ, and
as a thank you, you will receive our f$ree Facilitator's Self Assessment.
at a Distance: The Core Essentials of Teleclass
& Virtual Meeting Facilitation
you considered offering a teleclass as a more efficient
way to deliver training, enhance group learning
and generate more income for your business?
are you working with a distributed team that requires
you to design and facilitate virtual meetings?
done right, Teleclasses and Virtual Meetings (T/VM)
are very effective and inexpensive ways to train,
collaborate, and problem-solve. But if they aren't
effectively facilitated, T/VM's can be a boring
waste of time!
you for addressing my specific questions in
class and for being genuinely encouraging
and inspiring. I feel that you shared a context
and a model for growth relevant to each participant.
For me, a novice in the area of teleclass
facilitation, you provided practical, non-intimidating,
clear information on every aspect of the "craft".
More importantly, though, you demonstrated
the "gift" of facilitation and the
deeply personal, authentic commitment that
this work is for you. These aspects of your
presence I will want to emulate when I start
offering teleclasses exploring wellness, holistic
health and spirituality topics. Thank you
for designing and delivering this class. --Anna
the fear and uncertainty of teleclass/virtual meeting
design and facilitation with this 5-day teleclass
series: Leading at a Distance: The Essentials
of Teleclass & Virtual Meeting Facilitation,
led by Steve Davis, Founder of FacilitatorU.com.
This class covers all the elements of T/VM facilitation
using a simple, well-organized, and proven experiential
approach. This course, that you can take from the
comfort of your own home or office, is for anyone
who would like to facilitate, manage, teach, mediate,
coach, counse, or direct any group using teleconferences
in their business.
Learn how to design and run a T/VM that will maximize
the use of your group's time and energy. By
the end of the 5 days, you will:
the 5-Day Format/Training works...
1. Listen to your class recodings at your leisure.
2. Work through a workbook during the 5 days
(about 30 minutes a day of study and field work).
Here's what you'll be learning and doing during
the 5-Day course...
Introduction to Teleclass/Virtual
Meeting (T/VM) Facilitation
Benefits and Limitations of T/VM.
Maximal Utility with Minimal Technology.
Teleclass Continuum: Balancing Interactivity and Content
Skills Necessary to Effectively Facilitate a T/VM.
to your audience.
Inner Working of Successful Teleclasses and Virtual
- Teleclass/Virtual Meeting Design and Preparation
Expectations and Objectives
of a T/VM
Information and Experience
Processes to Purpose
Modes of Delivery
Critical Strategies to Make Your Teleclasses Come
Redirect to Keep on Target.
and Build Trust to Keep the Energy Up.
Leverage Your Time Through
Format and Structure to Purpose.
with Challenging Participants and Situations.
Comfortable with Silence.
in your Participants.
Keys to the Inner Game of Teleclass/Virtual
Your Inner Group
Present and Feel Your Qi
- It's not all about you
Transparent-Turn Your Inside Out
With a Beginner's Mind
Meeting Logistics and Your Future as a T/VM Leader
Momentum Online and Offline
- Resource Review
course was highly beneficial for me as my
organization begins to consider how to deploy
virtual training to our workforce. It was
5-hours crammed full of valuable advice, learning,
and tips, not only
from the course facilitator but also from
other participants. Instructors and facilitators
of any experience level will find
take-aways and reinforcement that will assist
them as they deliver and facilitate virtual
classes and meetings. --Diane Turk--
5 Free bonuses
included with your training...
In addition to the 5-Day training described above,
you also receive:
1. Free copy of "Leading
at a Distance: The Essentials of Teleclass
& Virtual Meeting Facilitation."
This 83-page workbook is packed with all you need
to know to design, facilitate, and deliver effective
T/VM's. Comes complete with a number of checklists,
templates, and forms for designing, delivering,
and managing your T/VM.
2. Three free tools for instructional design:
Workshop Design Proficiencies Self-Assessment.
"Secrets from the Pros: 5 Master Presenters
Share Their Top Techniques."
Free access to the MP3 recording of the 5-Day training.
4. Access to Steve for virtual coaching on this
subject throughout the week.
Our price for this class is only $119 including
the class workbook ($30 value) and a number of
checklists. Everything you read about above is
included. And, we offer a 100%-satisfaction-guaranteed
is a great facilitator and drew upon many
modes of delivery and learning to meet the
needs of the participants. More than facilitation
skills, Steve is reflective and very open
to things he could do better and opens the
issue up to the group to look for solutions.
This is not only an example of modelling
good facilitation, it is also a window to
his compassionate humanity. Thanks Steve!
The workbook was also a great strength of
the course. It allowed me to prepare ahead
of time and bring my thoughts and questions
to the group.
If you'd like to learn this
material at your own pace and on your own schedule,
you can purchase the MP3 version of this teleclass
complete with the learning guide. You'll be provided
with access to recorded offerings of the five-hour
teleclass that you can listen to online and follow
along in the learning guide is used in the live
here to purchase for $79.
here to purchase the
MP3 Version for $79.
5-Day CD Version
The Compact Disk (CD) version
comes with all of the self-guided features listed
above, together with 5 CD's you'll receive by
mail that you can listen to anywhere you have
access to a CD player. Click
here to purchase for $89.
(CD's and MP3 Only)
here to purchase the CD Version for $89
plus $4 Shipping and Handling
Teleclass Workbook Only Option
If you'd like to purchase the workbook and bonuses used in this class as a resource or reference, click here for full details and purchase information. This 83-page workbook is packed with what you need to know to design, facilitate, and deliver effective T/VM's. Comes complete with a number of checklists, templates, and forms for designing, delivering, and managing your T/VM. If you'd like to license this content for your corporate intranet, please contact us to discuss this option.
Become a Premium member of FacilitatorU.com and
register for this teleclass at half price in addition
to a host of other items and benefits. An exceptional
here for details.
I took Steve's class to jumpstart my own initiative of offering both live
and tele-workshops to get me from idea to action. Steve's class
delivered the answers to questions I had not yet thought of! He has covered
all the bases in a way that is outside of the box and extremely thorough.
I loved Steve's way of revealing himself to us while delivering his wealth
Carla C. Hugo, Life Coach www.getcoached.com--
Davis, M.A., M.S., is an Facilitator's Coach, Infoprenuer,
and free-lance human, helping facilitators, organizational
leaders, educators, trainers, coaches and consultants
present themselves confidently, access their creativity,
empower their under-performing groups, enhance
facilitation skills, and build their business online
Steve spends most of his time building and running FacilitatorU.com.
He also publishes a weekly ezine for facilitators
called, the Master
Facilitator Journal, continues to write ebooks,
design teleclasses, and maintain a part-time coaching
practice. His breadth of experience spans business,
corporate management, engineering, teaching, spiritual
psychology, and wellness, offering a pragmatic yet
creative coaching foundation. To learn more about
Steve, visit his website at www.livingmastery.com.
the satisfaction guarantee
If, for any reason, you are not satisfied with this
training, simply email us with a request to refund/credit
your credit card in the full amount and we will
do so immediately. It's our policy to do this and
we honor this in every single case.