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The Master Facilitator
Journal | Issue #0028 | November 20, 2001
Support and Validate.
these gifts to participants and watch them blossom.
Our culture is
obsessed with the negative. Strangely, it seems that put downs
and negative thinking are considered "realistic" in
our culture, while support, praise, and encouragement are
often considered insincere or manipulative. What an insane world
we live in!
Maybe we revel in the mistakes of others
to save us from aspiring any higher ourselves or from taking
responsibility for our own shortcomings. As a facilitator, one
of your major roles is to introduce alternative programming to
your small group culture. This alterative entails support,
praise, and encouragement. Almost everyone is hungry for
this supportive energy and blossom when they receive
So seek opportunities to deliver supportive feedback to enliven
and empower your group, as long as it is sincere. You obviously
wouldn't want to acknowledge counterproductive behaviors. Use
acknowledgment to incite behaviors that support group
effectiveness, praising behaviors such as risk-taking, being
real, deep sharing of truth, supporting other group members,
etc. This will lead the group to higher levels of functioning
and increased ability to self-facilitate.
Here are some examples of supportive
statements a facilitator might use with participants:
"Thanks very much for sharing that Sue. It took a lot of
courage for you to do that."
"Joe, I love the way you just gracefully brought the group
back on task. That just goes to show that we all have the power
to facilitate this group. Thanks for modeling that for
"Very well put Sally, I couldn't have said it better
"I just want to acknowledge all of you for your willingness
to do this work (to improve your group process). I know it's not
easy and it's a rare group of individuals that are up to the
task. Well done!"
"Bill, thanks for taking notes today, I really appreciate
"Jill, thanks for showing us an example of enlightened
leadership. You're a fine example of a facilitative
assignment this week is to practice giving praise,
acknowledgement, and support to three different people, whether
you think they need it or not. Iím
interested in hearing what happens for you. Please email
me. I'd love to hear
What body language ques do you watch for when leading groups,
and how do you interpret and use then in your role as a Facilitator?
We'd appreciate your thoughts
on the above question or anything you know about body language
that might be valuable for other readers to know about. We may
use your responses as a resource for future issues of the
journal or for other works. All those who respond
will be sent the entire collection of responses. Thanks so much for your consideration of my request.
Thanks for your help in making the Master
the best facilitation resource site on the web!
Days to a Happy Employee : How a Simple Program of
Acknowledgment Can Build Trust and Loyalty at Work,
Dottie Bruce Gandy
People leave jobs because they don't feel respected.
more money, bigger offices, better benefits, or flextime. Recent
surveys reveal that the number one reason employees quit their
jobs is that they don't feel valued on a human level. Growing
employment opportunities and the lure of Internet companies have
brought this problem to near crisis level. Now, Dottie Gandy, a
former regional director with the Franklin Covey Company,
provides a simple, principle-based solution that will work to
solve the problem in any business. In this clear, straightforward
book, she gives us a step-by-step plan that managers can
implement immediately and which yields compelling results,
- A strong sense of loyalty and
commitment among employees.
- A new corporate culture built
on a foundation of trust and designed to weather storms.
- A renewed sense of mission
that can have a substantial impact on the bottom line.
know someone who might benefit and enjoy this newsletter, please send
to a friend.
Steve Davis is a Business and Life Coach facilitating others to
reach their full potential in their business and
personal lives. Please email
your stories, comments, suggestions, and ideas. Or call me at
800-216-3854. I'd love to hear
from you. If you find this newsletter helpful, please forward it
to your friends.
Thanks for reading!
The Power Within You To Create
and LIVE Your Life's Dreams
unique ideas on personal growth, personal development,
spirituality, life enhancement, and how to LIVE your
Life's Dreams! At Dreams Alive, Our mission revolves
around the knowing that If you can Dream
it, you can Live it! Our commitment to you is to
help you unlock your hidden potential and
live the life that you truly desire.
A personal note from Paul Bauer, Author of Dream-Minder
The Secrets of Creating Your Life's Dreams
You have capacities and talents within you that
can change your life, alter your destiny,
and make this world a better place to live
for our children. How do I know this?
Because every person comes into this life with a
purpose and unique tools to accomplish
that purpose. It's not a question of "Do
you have these talents and capacities within
you?", it's a question of how you
choose to notice them and use them to
create your destiny and truly LIVE
your LIFE's Dreams (NOT JUST GOALS).
The key, my friend, is a willingness to look within
yourself and find your brightness
- your special qualities - and put them to good
use day to day. There's an old proverb that
"Even the longest journey begins with
the first step"
I challenge you to make today a turning
point, a defining moment in your
If you allow the brilliance and genius within
you to spring forth, your life will take on new
meaning and impact - for yourself and for your
world. If you've read this far, my friend,
you're ready to re-discover your truth and the REAL
As the Sage
Goethe once said,
"Begin it now"
Paul Bauer, Dreams Alive International
do I begin?
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