facilitator ezine logo
  Skill of the Week

Master Facilitator Journal | Issue #0130 | December 9, 2003 | 9,000 Subscribers

Intro to Appreciative Inquiry Teleclass.
Jan. 8th, 2 PM EST.
New self-guided Teleclass also available.
Click here for details

Learn to be a better facilitator over the telephone? Next teleclass starts January 19th at 2PM EST. Click here for details.


picture of Steve Davis, editor of the Master Facilitator Journal.From the Publisher: 

Dear friends,

This week's article was submitted by my friend Tom Heck, the Teach Me Teamwork Coach. His article, "Teambuilding and the Six Human Needs," discusses the basic human needs we all share and examples on how to incorporate their satisfaction into your workshops. Also check out Tom's site, TeachMeTeamWork.com, hosting a collection of team building games online.

FacilitatorU News

Appreciative Inquiry. This class covers a facilitation strategy for intentional change that identifies the best of "what is" in order to pursue dreams and possibilities of "what could be." Within these classes we will explore the four dynamics of AI: Discovery, Dream, Design and Delivery. Special discount if you register before Dec. 30th. See details at the bottom of this issue.

. Other Teleclasses. Please click here to view our schedule of teleclasses offered at FacilitatorU.com.

If you or your colleagues are interested in submitting an article for consideration, please email your ideas.

How are we doing with this ezine? We'd love to hear your comments, suggestions, and ideas.

Have a great week!
Steve Davis


Relating Skill

Teambuilding & the Six Human Needs
Incorporate the satisfaction of basic needs into your workshops.

The Point

Highly effective team facilitators and team coaches understand what drives human behavior.

Theories of human behavior abound (example: Abraham Maslow's "Hierarchy of Needs"). The theory I've found most useful as a trainer is known as "Human Needs Psychology (HNP)" developed by Anthony Robbins.

HNP provides an incredibly reliable and effective method from which to design my teambuilding and training programs.

HNP is based on the belief that all humans have the same six human needs. All six needs (drives or "hungers") are universal. All behavior is an attempt to meet these six needs. This drive to fulfill our Six Human Needs is encoded in our nervous system.

Robbins states:

…the force of life is the drive for fulfillment and all human beings share this need to experience a life of meaning. Ultimately, however, fulfillment can only be achieved through a pattern of living in which we focus our lives on two primary needs: the need to continuously grow and the need to contribute beyond ourselves in a meaningful way. Unhappiness, emotional distress and all dysfunctional behavior arises from an individual's inability to find a consistent way to meet his/her Six Human Needs. When our attempts to reach fulfillment fail, we will settle for comfort - or for meeting our needs on a small scale. Every person finds a way to meet his/her needs; the only question is whether they will act in a way that is destructive or empowering to themselves and others long term. The goal of Six Human Needs Psychology is to help people create additional consistent choices - new patterns that allow them to be fulfilled long term. Ideally, they will achieve this is a way that feels good; that is good for them; that is good for others; and that ultimately serves the greater good.

Defining the Six Human Needs

Need # 1 - Love & Connection
This is the need to experience bonding, sharing, feeling a part of, oneness, intimacy, at one with, etc. In his book "Connect - 12 Vital Ties that Open Your Heart, Lengthen Your Life, and Deepen Your Soul", Dr. Edward Hallowell refers to connection as "the other vitamin C". Hallowell says connection is as vitally important to us as Vitamin C.

Need # 2 - Significance
This is the need to experience a sense of being needed, feeling important, sense of meaning, sense of purpose, uniqueness, etc. Notice how this need contrasts with need # 1.

Need # 3 - Certainty
This is the ability to produce, eliminate, or avoid stress; or create, increase, or intensify pleasure. It's also about security and survival.

Need # 4 - Uncertainty / Variety
The need for surprise, difference, diversity, challenge, excitement, etc. Notice how this need contrasts with need # 3.

Need # 5 - Growth
This is the need to continuously fulfill potentials, to "be all that you can be." This need drives you to become the "most complete you" possible.

Need # 6 - Contribution
This is the need to help others to be fulfilled (to help others meet their six human needs in a constructive way).

It's possible to meet any or all of these six needs by changing either your:

  • Perception (belief or appreciation of)
  • Procedure (vehicles or approach to).

Designing Your Next Workshop With The 6 Human Needs

When you design your training event to meet all 6 human needs, the program participants are much more likely to evolve their team consciousness with greater ease and speed.


The Need Examples of How This Need Can Be Met in a Training Environment

Connection/ Love One of the key ways I help groups connect is through "icebreaker" type of activities. This is absolutely critical at the beginning of a program or whenever a group first forms. Start off by using activities that require little in the way of risk taking and gradually increase the level of risk. A good activity allows people to share basic information (ex. name, where you're from, etc.). More advanced activities require individuals to share more closely held information like values and beliefs.
Significance Each team member brings unique skills to the group. I like to lead teambuilding activities that require a variety of skills because this ideally allows each team member to shine. An important skill for a team to develop is being able to appreciate team members aloud in front of the rest of the group.
Certainty/ Comfort At the beginning of a program I lay out my expectations of the group and also ask the group to identify their expectations of me (the facilitator). I emphasize their right to choose the level at which they participate.
Uncertainty / Variety Prior to working with a group it's important to know what they've already done in the way of experiential teambuilding exercises. Keep learning and leading fresh activities. Engage the group's imagination and creativity through the exercises.
Growth You can help a group grow by creating opportunities for quality discussion and sharing. The goal being to help people gain useful insights for themselves and the group.
Contribution Help groups connect with the overall purpose of the team training program. It helps if the individual sees a connection between their own life purpose and the purpose of the training event.

About the Author: Tom Heck is the Teach Me Teamwork COACH. He is a team-building facilitator, trainer, and speaker. You can learn more about him by visiting his website at TeachMeTeamWork.com or email him at tom@teachmeteamwork.com.


How are you doing in getting your 6 human needs met? How will this info help you work with your groups? We'd love to hear what you come up with. Please email us your comments.

Customized Newsletter Services

Providing customized newsletters for business consultants, trainers, and executive coaches. PDF, HTML & text: use our articles as your own with full reprint rights. Special discount this month on any featured article, click here. Subscribe to Newsletter Matters and get a free report, The ROI for Coaching: Article summaries, marketing tips. Just click here and send us a blank email to subscribe. Contact: Patsi Krakoff, 888-800-6397 & (011-52-376-) 766-4803 & 766-1135, patsi@CustomizedNewsletters.com.

Teach Me Teamwork
Virtual team building games workshop online. Learn fun new teamwork activities now and lead them today. You'll find just what you're looking for with instant and easy access to our large and diverse selection of team building exercises. Learn fast in our unique online learning environment complete with video clips, photos, audio, complete activity write-ups, teleclasses and free coaching. Free e-book containing team building games.
Click here
to check it out!
Steve Davis helps facilitators, coaches, consultants and leaders who are struggling to
present themselves confidently, empower their groups, enhance their facilitation skills,
and build their businesses on and off line. Please email or call me at 805-489-4130 to schedule a Free exploratory session, or to share your suggestions and ideas for the journal. If you find this newsletter helpful, please forward it to your friends. If you'd like to reprint this article in another publication, you are free to do so providing you follow the guidelines here. Thanks for reading!

In the Spotlight
A Provocative Proposal for Unleashing new Power in Your Organization...

Join us for this 4-week TeleClass with experts, Patricia Clason and Bert Stitt starting January 7th, 2PM EST


This four session series on Appreciative Inquiry, is a facilitation strategy for intentional change that identifies the best of "what is" to pursue dreams and possibilities of "what could be." Within these classes we will explore the four dynamics of AI, Discovery, Dream, Design and Delivery. Plan to bring with you the challenges you have encountered or are experiencing in the group/organizational change process. These sessions will be interactive and we will encourage discussion of specific situations in which Appreciate Inquiry might be applied.

The Eight Assumptions of Appreciative Inquiry

Explore the nature of assumptions in an organization/group. We will define and discuss the base assumptions of AI, how they affect the change process and how we may have experienced them already in our facilitation practice.

The Six Core Principles of Appreciative Inquiry

Understanding the DNA of Appreciative Inquiry gives us a foundation upon which we can build the infrastructure of a change process that works.

The Five Steps to Appreciative Inquiry

From creating a provocative proposal to manifesting a destiny, each step is crucial to the process of Appreciative Inquiry. We get to incorporate the "buzzwords" of the last decade, Innovation, Empowerment, Continuous Leaning, Partnership, and Making A Difference, into a process of change that is FUN! Imagine the possibilities!

Outcomes and Opportunities

This session will be a celebration of learning about what worked and what didn't work for class participants as they applied the concepts of AI in their practice with clients and organizations, as well as discussion on further opportunities for implementing and integrating Appreciative Inquiry.

Benefits to you of participating 4-Week Training...
1. Get a great introduction to the concept and practice of Appreciative Inquiry to add to your toolbox as a facilitator, team leader, coach, or leader.
2. Learn a process of strategic change and how to implement it within large organizations.
3. Learn how to come from a positive, "what works" perspective when working with individuals and groups.
4. Get your questions answered from experts in the field of AI.

Also included with your training...

In addition to the 4-Week training described above, you also receive:

1. Free access to the RealAudio version of this training.
2. A Bibliography of leading works on AI.
3. A collection of web resources to support your work in this field.
4. Summary notes of each class session.
5. List of class participants and opportunity to collaborate with them online during the class.

Click here to register now

Leader Bios

Bert Stitt operates a home-based consultancy from Madison, Wisconsin. He provides facilitation services, public engagement consultation, and organizational development for community-building projects, coaching for non-governmental organizations, mediation and facilitation for governmental agencies, and strategic planning processes for associations, foundations, and small businesses. Appreciative Inquiry is a relatively recent tool that Bert is finding very useful as he reaches into the toolbox while helping to build the organizations he works with.

Patricia Clason has traveled across the continent doing speeches, workshops and media appearances as a professional speaker, trainer, consultant and writer, giving over 3,000 presentations for corporations, associations, government agencies and nonprofit organizations. Now the Director of the Center for Creative Learning which offers programs for personal and professional development and has written many articles, training programs and personal growth seminars and is a sought-after guest for radio and television. Patricia likes to focus on alternative methods of teaching and learning, addressing the psychological perspectives and principles behind the practical tools that she teaches. As a result, audiences are often entranced with her and excited about using these new ideas.

Course Fee and Registration.
The full cost of training is $79.95, but register by 30 December for only $64.95. Everything you read about above is included. And, we offer a 100%-satisfaction-guaranteed guarantee. The class will meet four consecutive Wednesdays at 2:00 PM EDT (NY Time), January 7th through 28th.

Please click here and you'll be taken to the teleclass registration page. Register there and you'll see your discount computed and applied as you check out. Immediately upon completion of your registration, you will receive an email with instructions to access the course
. This course is limited to 20 individuals, first come, first served.

About the satisfaction guarantee
If, for any reason, you are not satisfied with this course, simply email us with a request to refund/credit your credit card in the full amount and we will do so immediately.

Click here to register now for $64.95 before December 30th

Can't attend the "Live" Teleclass?
Check out our Self-Guided Real Audio Version.

If you'd like to learn this material at your own pace and on your own schedule, you can purchase the real audio version of this teleclass complete with all the resources outlined above. You'll be provided with access to the recorded offerings of the four-hour teleclass that you can listen to online and follow along in the notes used in the live class.

Click here to purchase Real Audio Version for $59


Thank you for reading this issue of the Master Facilitator Journal. Look for your next issue on December 16, 2003.


Copyright ©2003. All Rights Reserved