of the Week
Journal | Issue #0112 | August 5, 2003 | 9,100 Subscribers
Check out this basic teleclass for
Facilitators. Coming September 8th. Click
here for details.
Ad-free pdf version of MFJ now available. Click
click" on the above logos and "Save As" to save these
logos to your harddrive to use on your website or emails.
Get help with that upcoming presentation. Click
Here to check out an affordable alternative
to "live" coaching.
to learn more
about our new Virtual University for Facilitators.
I had a wonderful
visit last week in
Martha's Vineyard with
friends Rob Berkley and Debbie Phillips of GroupMV.
With their help, using their VisionDay
Model, I was able to assemble an inspiring 12-month
plan and framework for the development of FacilitatorU.com.
I'm excited about getting to work on it when I return
home and will keep you posted of major developments
as they unfold. In fact, if you'd like to be part of
this project's evolution, consider joining my R&D
team at the bottom of the www.FacilitatorU.com
This week, I'm with my friend, fellow coach, and writer,
Hammond at her beautiful home on Cape Cod. Just
one more benefits of running a "virtual business"
and being part of the wonderful coaching community!
Over the past few weeks, I've brushed up and polished
a facilitator self-assessment that I'm introducing in
this week's issue. This asssessment views the skill
set of facilitation through six separate dimensions
of competency. I'd love to hear your feedback on this
assessment as we continue to refine it.
Note that details of our next offering of the Random
Acts of Facilitation Teleclass on September 8th-12th
are available for registration at the end of this article.
Also, with our "Getting
Full Participation" Facilitator's Guide
being well received, we plan to release our next guide,
"Intervene with Confidence" in a few weeks.
Also note that since we've changed the home page for
MFJ, you can still enter the site without a username
and password by clicking on the links at the top or
bottom of any issue. Or, enter the "Member Area"
from the home page by entering the following username
and password: username: sharemfj; password: today
If any of you have had interesting
experiences with groups as either a participant or as
a facilitator, please tell us about it. We may invite
you to interview with us to highlight your story as
a case study for a future issue.
Thanks for your support!
you a Master Facilitator?
new assessment based on the FacilitatorU.com Facilitation
developed a model of facilitation that views the Master
Facilitator skill set through six separate competency
areas. We're also working to merge this model with a
larger model we call "Integral Facilitation."
We'll be talking more about these models in future issues.
Why a facilitator's self-assessment?
As in any other discipline, I believe it helps to break
out the component behaviors and activities that would
be evidenced by a master in the field. This allows us
to evaluate and seek feedback on our performance in
various skills and subskills, helps us develop a framework
to use to teach others this important skill set, and
perhaps most importantly, offers us a vision of the
master in practice. Ofcourse, as one moves towards mastery
in any field, skills that we've differentiated for the
purposes of learning and teaching, become integrated
into a flowing and beautiful dance that appears easy
and effortless to the layman.
How should I use this assessment?
Please take the assessment and see how you rate. Acknowledge
the areas where you are strong and think about how you
can further leverage them in your style and approach.
Look at skills that appear weak and develop a plan to
Further, I encourage you to share this assessment widely
with your colleagues and clients. Leaders and followers
alike, who work in groups or with groups seeking to
be more functional and effective would be well served
by learning some or all of these skills. So feel free
to distribute this assessment to them.
Finally, please offer us any feedback you can that would
make this assessment more comprehensive, accurate, and
effective. With your help, we'll continue to refine
it to better serve group leaders everywhere.
Short definitions of each of the six competency areas
are included in the next section. The
full assessment is available by clicking here.
(How you facilitate yourself)
Facilitator's facilitate their own inner process so
that their full resources are available to those they're
facilitating. They maintain a learning orientation to
life, remaining open to new ideas and input. They are
committed to their own self-care to maintain the high
energy and awareness required of a facilitative leader,
and as a model for others.
and Presenting Skills
(How you present yourself)
Facilitators present themselves confidently, professionally,
and authentically. They have a strong presence that
gently but firmly invites the attention of others. They
are adept at using presentation tools and media and
maintain a clear focus on objectives and schedule.
Skills (How you facilitate others)
Master Facilitators are expert communicators. They listen
deeply, hearing and feeling all that is said and not
said, and they respond compassionately for the highest
good of all concerned.
Awareness, Management, and Exploration (GAME) Skills
(How you facilitate a team)
Master Facilitators create and maintain a safe environment
to facilitate the emergence and use of group synergy.
They understand group process, are sensitive to the
energy of the group, and are comfortable coaching participants
as necessary to create expanded awareness and positive
shifts in their performance. Master facilitators are
great leaders AND great followers.
(How you shift a group)
Master Facilitators know how and when to intervene on
group process. They are comfortable using a number of
tools to keep the process healthy and moving forward.
Skills (How you facilitate your environment)
Master Facilitators plan and prepare their presentations
to best meet the unique needs and purposes of their
audience. They assemble and manage the resources necessary
to effectively conduct their meetings and perform follow-up
activities as necessary to keep their group on track.
Master Facilitators weave the thread of continuity between
one meeting and the next.
Take the Master
Facilitator Self- Asessment and
consider how you might leverage your strengths and improve
your skills as a facilitator. Also, please tell us anything
you think should be added to or changed in the assessment.
We'd love to hear
from you. Please email
us your comments.
your favorite assessments and how do you use them in
We'd love to hear about the assessments you use and
how you apply them in your work as a facilitator. Please
us your responses. All those who respond will
be sent the entire collection.
Steve Davis is "The Facilitator's Coach," helping
leaders enhance their effectiveness through the application
and perspective of facilitation. Please email
or call me at 805-489-4130 to schedule a Free exploratory session,
or to share your suggestions and ideas for the journal. I'd
love to hear from you. If you find this newsletter helpful,
please forward it to your friends.
Thanks for reading!
for new facilitators and change agents.
and attitudes for the new facilitator or group
member who wants to get their group into serious
Random Acts of Facilitation, 5-Day Teleclass
This class will meet for five consecutive weekdays September
8-12, 2003 at 10:00 AM PST, 1:00 PM EST (NY Time) to
cover 25+ facilitative actions you can take to empower
and move groups forward. This course is for beginning
facilitators or group members that simply want to know
more about facilitation so that they can make the groups
they are a part of more effective.
the 5-Day Format/Training works...
1. You dial into your class every day for 5 days (Mon-Fri)
for a 30-minute focused training segment using a conferencing
2. You work a 25-point checklist during the 5 days (about
an hour a day of study and field work) which you complete
by Friday afternoon, or sooner if you wish.
3. You will have the opportunity to discuss issues on
the subject matter with the instructor and your classmates
via an online discussion forum during the course.
4. During the week, you may access the instructor via
email for help or situational questions.
Random Acts of Facilitation Training Agenda...
Here's what you'll be learning and doing during the
Introduction to the Facilitation
and Self Facilitation Skills.
1. Create the Ambience.
2. Share the Dream.
3. Get Facilitation
5. Me First.
Relating with compassion
6. Be Ignorant.
7. Make Smiles Happen.
8. Hold 'em High.
9. Acknowledge the Elephant.
10. Turn on Your Crap-Detector.
Dynamics and Facilitation
11. Build the Container.
12. Build trust.
13. Mine the Unexpected.
14. Evolve Your Team.
15. Honor the Process.
16. Facilitate Full Participation
and Presenting yourself confidently, professionally,
17. Prepare for Success.
18. Get Real.
19. Make Experiences, Not Speeches
20. Watch the Body Talk.
21. Be your message
Intervening to shift group
22. Tame the Tormentors.
24. Use the Struggle.
25. Break through barriers.
26. Facilitate from Within.
27. Embrace Facilitation as a Master's Path
to you of participating from the 5-Day Random Acts of
1. Get a great introduction to the concept and practice
of facilitation skills if you are contemplating becoming
a facilitator, team leader, board member, manager, mediator,
2. Never waste another minute in an ineffective meeting
3. Learn how to challenge and empower every group you
come in contact with.
4. Learn skills to help groups make quantum leaps in
5. Be a catalyst for positive change in your community.
with your training...
In addition to the 5-Day training described above, you
1. Free access to the participant-only website (lots
of resources, forms, etc.).
2. Free access to the RealAudio version of the 5-Day
3. Free copy of the Portable Article Bank ($29 value).
The full cost of training/access is only $79 for MFJ
readers ($89 for the general public) including a free
copy of the Portable Article Bank ($29 value). Everything
you read about above is included. And, we offer a 100%-satisfaction-guaranteed
September 8-12, 2003, 10:00 AM PST, 1:00 PM EST (NY
Time), 45-60 minutes each day.
here to register. Immediately upon completion
of your registration, you will receive an email with
instructions to access the course and free article bank.
This course is limited to 20 individuals, first come,
the satisfaction guarantee
If, for any reason, you are not satisfied with this
package, simply email us with a request to refund/credit
your credit card in the full amount and we will do so
immediately. It's our policy to do this and we honor
this in every single case. (Why? Because we are sensitive
to the fact that you are buying an e-course/product
from us and we feel that if this package isn't EXACTLY
what you expected or wanted, that you should be able
to get 100% of your money back. This policy completely
removes the buying risk for you and keeps our customer-satisfaction
rates extremely high.)
here for a one-minute audio testimonial from
several participants on the final day of the teleclass.
you for reading this issue of the Master Facilitator Journal. Look
for your next issue on August 12, 2003.
©2003. All Rights Reserved