facilitator ezine logo
  Skill of the Week

Master Facilitator Journal | Issue #0112 | August 5, 2003 | 9,100 Subscribers

Check out this basic teleclass for Facilitators. Coming September 8th. Click here for details.

Ad-free pdf version of MFJ now available. Click here
for details.

Just "right click" on the above logos and "Save As" to save these logos to your harddrive to use on your website or emails.

Get help with that upcoming presentation. Click Here to check out an affordable alternative to "live" coaching.

Click here
to learn more about our new Virtual University for Facilitators.

picture of Steve Davis, editor of the Master Facilitator Journal.From the Publisher: 

Hello MFJ Readers. 

I had a wonderful visit last week in Martha's Vineyard with my friends Rob Berkley and Debbie Phillips of GroupMV. With their help, using their VisionDay Model, I was able to assemble an inspiring 12-month plan and framework for the development of FacilitatorU.com. I'm excited about getting to work on it when I return home and will keep you posted of major developments as they unfold. In fact, if you'd like to be part of this project's evolution, consider joining my R&D team at the bottom of the www.FacilitatorU.com home page.

This week, I'm with my friend, fellow coach, and writer, Candy Hammond at her beautiful home on Cape Cod. Just one more benefits of running a "virtual business" and being part of the wonderful coaching community!

Over the past few weeks, I've brushed up and polished a facilitator self-assessment that I'm introducing in this week's issue. This asssessment views the skill set of facilitation through six separate dimensions of competency. I'd love to hear your feedback on this assessment as we continue to refine it.

Note that details of our next offering of the Random Acts of Facilitation Teleclass on September 8th-12th are available for registration at the end of this article. Also, with our "Getting Full Participation" Facilitator's Guide being well received, we plan to release our next guide, "Intervene with Confidence" in a few weeks.

Also note that since we've changed the home page for MFJ, you can still enter the site without a username and password by clicking on the links at the top or bottom of any issue. Or, enter the "Member Area" from the home page by entering the following username and password: username: sharemfj; password: today

If any of you have had interesting experiences with groups as either a participant or as a facilitator, please tell us about it. We may invite you to interview with us to highlight your story as a case study for a future issue.

Thanks for your support!
Steve Davis



Are you a Master Facilitator?
A new assessment based on the FacilitatorU.com Facilitation Model.

The Point

We've developed a model of facilitation that views the Master Facilitator skill set through six separate competency areas. We're also working to merge this model with a larger model we call "Integral Facilitation." We'll be talking more about these models in future issues.

Why a facilitator's self-assessment?

As in any other discipline, I believe it helps to break out the component behaviors and activities that would be evidenced by a master in the field. This allows us to evaluate and seek feedback on our performance in various skills and subskills, helps us develop a framework to use to teach others this important skill set, and perhaps most importantly, offers us a vision of the master in practice. Ofcourse, as one moves towards mastery in any field, skills that we've differentiated for the purposes of learning and teaching, become integrated into a flowing and beautiful dance that appears easy and effortless to the layman.

How should I use this assessment?

Please take the assessment and see how you rate. Acknowledge the areas where you are strong and think about how you can further leverage them in your style and approach. Look at skills that appear weak and develop a plan to improve them.

Further, I encourage you to share this assessment widely with your colleagues and clients. Leaders and followers alike, who work in groups or with groups seeking to be more functional and effective would be well served by learning some or all of these skills. So feel free to distribute this assessment to them.

Finally, please offer us any feedback you can that would make this assessment more comprehensive, accurate, and effective. With your help, we'll continue to refine it to better serve group leaders everywhere.

Short definitions of each of the six competency areas are included in the next section. The full assessment is available by clicking here.


Self-Mastery Skills (How you facilitate yourself)

Master Facilitator's facilitate their own inner process so that their full resources are available to those they're facilitating. They maintain a learning orientation to life, remaining open to new ideas and input. They are committed to their own self-care to maintain the high energy and awareness required of a facilitative leader, and as a model for others.

Presence and Presenting Skills (How you present yourself)

Master Facilitators present themselves confidently, professionally, and authentically. They have a strong presence that gently but firmly invites the attention of others. They are adept at using presentation tools and media and maintain a clear focus on objectives and schedule.

Relating Skills (How you facilitate others)

Master Facilitators are expert communicators. They listen deeply, hearing and feeling all that is said and not said, and they respond compassionately for the highest good of all concerned.

Group Awareness, Management, and Exploration (GAME) Skills (How you facilitate a team)

Master Facilitators create and maintain a safe environment to facilitate the emergence and use of group synergy. They understand group process, are sensitive to the energy of the group, and are comfortable coaching participants as necessary to create expanded awareness and positive shifts in their performance. Master facilitators are great leaders AND great followers.

Intervention Skills (How you shift a group)

Master Facilitators know how and when to intervene on group process. They are comfortable using a number of tools to keep the process healthy and moving forward.

Logistic Skills (How you facilitate your environment)

Master Facilitators plan and prepare their presentations to best meet the unique needs and purposes of their audience. They assemble and manage the resources necessary to effectively conduct their meetings and perform follow-up activities as necessary to keep their group on track. Master Facilitators weave the thread of continuity between one meeting and the next.


Take the Master Facilitator Self- Asessment and consider how you might leverage your strengths and improve your skills as a facilitator. Also, please tell us anything you think should be added to or changed in the assessment. We'd love to hear from you. Please email us your comments.

Reader Survey

What are your favorite assessments and how do you use them in your work?

We'd love to hear about the assessments you use and how you apply them in your work as a facilitator. Please
email us your responses. All those who respond will be sent the entire collection.


About the Publisher
Steve Davis is "The Facilitator's Coach," helping leaders enhance their effectiveness through the application and perspective of facilitation. Please email or call me at 805-489-4130 to schedule a Free exploratory session, or to share your suggestions and ideas for the journal. I'd love to hear from you. If you find this newsletter helpful, please forward it to your friends. Thanks for reading!

In the Spotlight

New 5-day Teleclass
for new facilitators and change agents.

Skills and attitudes for the new facilitator or group member who wants to get their group into serious motion.

Random Acts of Facilitation, 5-Day Teleclass

This class will meet for five consecutive weekdays September 8-12, 2003 at 10:00 AM PST, 1:00 PM EST (NY Time) to cover 25+ facilitative actions you can take to empower and move groups forward. This course is for beginning facilitators or group members that simply want to know more about facilitation so that they can make the groups they are a part of more effective.

How the 5-Day Format/Training works...
1. You dial into your class every day for 5 days (Mon-Fri) for a 30-minute focused training segment using a conferencing bridge.
2. You work a 25-point checklist during the 5 days (about an hour a day of study and field work) which you complete by Friday afternoon, or sooner if you wish.
3. You will have the opportunity to discuss issues on the subject matter with the instructor and your classmates via an online discussion forum during the course.
4. During the week, you may access the instructor via email for help or situational questions.

5-Day Random Acts of Facilitation Training Agenda...
Here's what you'll be learning and doing during the 5-Day course...

Introduction to the Facilitation and Self Facilitation Skills.

1. Create the Ambience.
2. Share the Dream.
3. Get Facilitation
4. Juggling.
5. Me First.

Relating with compassion and understanding.

6. Be Ignorant.
7. Make Smiles Happen.
8. Hold 'em High.
9. Acknowledge the Elephant.
10. Turn on Your Crap-Detector.

Group Dynamics and Facilitation

11. Build the Container.
12. Build trust.
13. Mine the Unexpected.
14. Evolve Your Team.
15. Honor the Process.
16. Facilitate Full Participation

Organizing and Presenting yourself confidently, professionally, and authentically. 

17. Prepare for Success.
18. Get Real.
19. Make Experiences, Not Speeches
20. Watch the Body Talk.
21. Be your message

Intervening to shift group energy

22. Tame the Tormentors.
23. CareFront.
24. Use the Struggle.
25. Break through barriers.
26. Facilitate from Within.
27. Embrace Facilitation as a Master's Path

Benefits to you of participating from the 5-Day Random Acts of Facilitation Training...
1. Get a great introduction to the concept and practice of facilitation skills if you are contemplating becoming a facilitator, team leader, board member, manager, mediator, etc.
2. Never waste another minute in an ineffective meeting again.
3. Learn how to challenge and empower every group you come in contact with.
4. Learn skills to help groups make quantum leaps in their effectiveness.
5. Be a catalyst for positive change in your community.

Also included with your training...
In addition to the 5-Day training described above, you also receive:
1. Free access to the participant-only website (lots of resources, forms, etc.).
2. Free access to the RealAudio version of the 5-Day training.
3. Free copy of the Portable Article Bank ($29 value).

The full cost of training/access is only $79 for MFJ readers ($89 for the general public) including a free copy of the Portable Article Bank ($29 value). Everything you read about above is included. And, we offer a 100%-satisfaction-guaranteed guarantee.

September 8-12, 2003, 10:00 AM PST, 1:00 PM EST (NY Time), 45-60 minutes each day.

Please click here to register. Immediately upon completion of your registration, you will receive an email with instructions to access the course and free article bank. This course is limited to 20 individuals, first come, first served.

About the satisfaction guarantee
If, for any reason, you are not satisfied with this package, simply email us with a request to refund/credit your credit card in the full amount and we will do so immediately. It's our policy to do this and we honor this in every single case. (Why? Because we are sensitive to the fact that you are buying an e-course/product from us and we feel that if this package isn't EXACTLY what you expected or wanted, that you should be able to get 100% of your money back. This policy completely removes the buying risk for you and keeps our customer-satisfaction rates extremely high.)

Real Audio Testimonials
Click here for a one-minute audio testimonial from several participants on the final day of the teleclass.


Thank you for reading this issue of the Master Facilitator Journal. Look for your next issue on August 12, 2003.


Copyright 2003. All Rights Reserved